We’ll just be over here by the pool, suppressing a smile.
When Cloudbeds published a glowing article about Vanilla Hills in Belize, we couldn’t help but smile. A Planniac® user in the spotlight? Love that for them.
The piece covers everything: stunning jungle villas, personal touches, a resort cat named Schnitzel (actual name), and an experience guests clearly never forget. But as we scrolled through the story, we saw something quietly satisfying: a lot of what makes Vanilla Hills run so smoothly? That’s us.
We do the part between “You’re booked” and “This place is amazing.”
Cloudbeds provides the robust foundation—reservations, folios, and the core logistics that keep properties like Vanilla Hills running smoothly. The Planniac integration builds on that—so when guests start asking about cave tubing, anniversary surprises, airport pickups, or whether their masseuse knows they’re gluten-free, the only surprises are happy ones.
We pull reservation data straight from Cloudbeds and help Vanilla Hills create custom itineraries, manage daily ops, and keep everyone—staff and guests—on the same beautifully organized page. Then we sync it all back to Cloudbeds so billing stays tidy and no one’s asking awkward questions at checkout.
It’s a smooth handoff: Cloudbeds powers the bookings. Planniac keeps the guest experience on track (and out of meltdown territory).
Vanilla Hills made it look effortless. That’s kind of the point.
If it seems like the amazing staff at Vanilla Hills deliver flawless, made-just-for-you hospitality—it’s because they do. But it helps to have a tool that keeps the chaos corralled.
- Guests see a curated experience.
- Staff see clearly assigned tasks, automatic itineraries, and fewer surprises.
- Managers see everything running on time without needing to scream into a pillow.
Planniac isn’t flashy. We’re just quietly running behind the scenes while making your staff look like absolute pros.
So, while we’re not the headline,
we’ll happily take our place in the credits.
Vanilla Hills did the hard part: delivering genuine hospitality in a habitat of monkeys. Cloudbeds laid the digital foundation. And Planniac? We were the nerds in the background helping the staff ensure the guides showed up on time and the vegan dinner didn’t come with a surprise shrimp.
Want to be next? We won’t write the article. But just maybe we’ll help make you look like you deserve one.
